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These terms set out how your 7u7bdt account works — what we expect from you and what you can expect from us. Access to this platform depends on your local law and eligible regions, so read through the key sections below before you start.
By opening and using your account, you agree to the conditions set out here. These terms apply each time you log in, make a deposit using Rocket or Bank Transfer, or interact with any feature on this platform. We may update these terms from time to time; when we do, we will notify you through your registered contact before the change takes effect. Continued use of your account after a change notice means you have accepted the updated terms. You are responsible for keeping your account credentials secure and for any activity that takes place under your login. If you believe someone else has accessed your account, contact our support team through the route shown in your account area. These terms do not override any local law that applies to your use of this platform in Bangladesh; where your local law sets a stricter or different standard, that standard applies. Availability of any feature — including payment via Rocket or Bank Transfer — depends on your local law and eligible region. We do not accept accounts from anyone who does not meet the eligibility conditions shown at registration.
These terms cover the full range of your account activity — from how you log in to how transactions are recorded. The four areas below mark what falls inside this policy and what sits outside it.
All login sessions, password resets, and device-linked access fall inside these terms. We track session activity to protect your account. If you use mobile access from a new device, the verification step shown on screen applies.
Deposits and withdrawals processed through Rocket or Bank Transfer are covered by these terms. Each transaction record is visible in your account wallet history. We do not modify records once a transaction is confirmed.
Games, odds displays, and account notices on this platform are covered. Content is subject to change without advance notice. Studios supplying game content — including Microgaming, Habanero and JDB — operate under their own agreements separate from these terms.
External payment processors and network providers operate under their own terms. Once a transaction leaves our platform via your chosen payment route, those third-party conditions apply. We are not responsible for delays or issues caused outside our system.
You have several clear routes available to you under this policy. Your account area is the starting point for most of them — transaction records, contact details, and session history are all visible there once you are logged in. If any detail on your account is incorrect, the correction path is in your profile settings; follow the fields and verification steps shown there. For questions about how your data is handled or how long records are kept, the support route in your account area is the direct channel. We aim to respond through that route within the timeframe published on the support page. If you want to raise a formal concern about how these terms have been applied to your account, submit it in writing through the same contact route — include your account reference and a clear description of the issue. Availability of these steps depends on your local law and eligible region.
Log in and open the transaction history section in your account wallet. All deposits and withdrawals via Rocket or Bank Transfer appear there with date, amount, and status.
Go to your profile settings and follow the fields shown to update contact information or payment details. Some changes require identity verification as shown on screen.
Use the support route visible in your account area to ask about any clause in these terms. Include your account reference so we can respond to your specific situation.
If your access is restricted or a session issue has occurred, the account help route is in your logged-in menu. Describe the problem and attach any relevant screenshots.
Three contact routes are available for policy-related questions. Use the one that matches your situation — account-level issues are handled faster through the in-account route.
The support link inside your logged-in account area connects you directly to the team handling account and policy questions. Use this for transaction disputes or access issues.
Live chat is available from the help section of the site. It handles general policy questions and can escalate account-specific issues to the right team.
For formal policy concerns, submit your question in writing through the contact form on the support page. Include your account reference and the specific clause you are asking about.
Account security, data handling, and record retention follow the standards set out in these terms. We store your transaction and session data for the period required to manage your account and meet the obligations described in this policy. Cookie use on this platform covers session management and account continuity across devices — you can review cookie settings in your browser or through the cookie notice linked at the bottom of the site. If you access your account across mobile and desktop, session data carries across devices to keep your account wallet and history consistent. Changes to how we handle data are communicated before they take effect.
We keep transaction records and account history for the period set out in our data policy. You can request a summary of your records through the support route in your account area at any time.
Cookies on this platform manage your login session and support device continuity. The full cookie notice is linked in the site footer. Adjusting your browser settings may affect session behaviour.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, use the account help route to flag it immediately. We do not ask for your password through chat or email.
When these terms are updated, we notify you through your registered contact before the change takes effect. The updated version is always available on this page and in your account area.
If your question is not covered below, use the support route in your account area to ask directly.
Yes. All transactions processed through your account wallet — including deposits via Rocket or Bank Transfer — fall under these terms. Your transaction history in the account area shows the status and detail of each one.
We send a notice to your registered contact before any update takes effect. The current version is always on this page. If you continue using your account after a change notice, that counts as acceptance of the updated terms.
Access depends on your local law and eligible region. These terms do not override local law. Check the eligibility conditions shown at registration and satisfy yourself that use is permitted where you are located.
Go to your profile settings inside your logged-in account. Follow the fields shown to correct contact information or payment details. Some changes require a verification step as displayed on screen.
Submit your concern in writing through the contact form on our support page. Include your account reference and describe which part of these terms you believe was applied incorrectly. We will respond through the same written route.
Our terms cover the platform side of each transaction. Once your payment leaves our system through Rocket or Bank Transfer, the third-party processor's own terms apply. We are not responsible for delays or issues on their side.