Mobile / App
7u7bdt operates as a private member support hub and these legal terms set out what governs your account, your activity and your choices on this platform. Access and eligibility depend on your local law and the eligible regions we serve — read through the sections below so you know exactly where you stand before you proceed.
These terms govern every interaction between you and 7u7bdt — from the moment you open an account through to any transaction you initiate, any content you access and any support request you raise. Your use of this platform is conditional on your location sitting within an eligible region and your activity being lawful under local law. We do not make claims about legal clearance in any specific jurisdiction; that determination rests with you and any relevant local authority. Transactions handled through Rocket or Bank Transfer are subject to the terms stated on your account wallet screen as well as any conditions imposed by the payment provider at the time of processing. What appears in your account history is the record we hold — if there is a discrepancy, the account history screen is your first reference point before contacting support. Cookies and session data are collected while you browse. This helps us keep your session stable across mobile access and desktop. You can manage cookie preferences through your browser settings; switching them off may affect how certain account pages load. We retain account records for the period required by our internal policy, after which they are securely removed. Payments through local routes like Rocket and Bank Transfer are logged against your account wallet and visible in your transaction history.
Not every service or link on this platform falls under the same policy rules. Understanding the boundary helps you know when to check our terms and when a third-party provider's own policy applies instead. The four areas below map out the scope clearly so you can act on the right information.
Your login, session controls and account settings — including password changes and session close — fall fully within this policy. Any restriction on account access based on your region is determined by eligibility rules stated at the point of login, not by this document alone.
Deposits and withdrawals processed through Rocket or Bank Transfer are covered by our transaction policy as displayed in your account wallet. The payment provider's own conditions also apply; we do not override them. Check both before initiating a transfer.
Game content, odds data, promotional notices and editorial copy published on 7u7bdt are owned or us and may not be reproduced without permission. Content supplied by studios such as Microgaming or Habanero is subject to those providers' separate content terms.
Links to external sites, wallet providers or support tools that sit outside the 7u7bdt domain are not governed by this policy. We are not responsible for the data handling or terms of any third-party service you access from a link on this platform.
Your account gives you a clear set of actions you can take without needing to contact support first. Transaction records, account details and session history are all accessible directly from within your signed-in area. If something looks wrong — a name mismatch, an address error or a payment record that does not match your Rocket or Bank Transfer statement — you can raise a correction through the account settings screen rather than waiting for a manual review cycle. For questions that go beyond self-service, our support route is published and available. Every request you raise through the support channel is logged against your account, so there is a traceable record of what was asked and what was responded. You are entitled to ask what data we hold on your account and to request that errors are corrected. We will not restrict your access to that process. What we cannot do is alter a transaction record that has already been settled through a payment provider — in that case, the provider's own dispute process applies alongside ours.
Open the transaction history tab in your account to see every deposit and withdrawal logged against your wallet, including Rocket and Bank Transfer entries. This is your primary record — check it first before raising a query.
Name, contact details and linked payment methods can be reviewed in the account settings section. If a correction requires identity verification, the screen will prompt you through the steps shown there.
Use the support contact route published on this platform to submit a written question about this policy. Include your account reference so the team can locate your record without delay.
If you want to know what account data we hold or ask that a verified error be removed, submit the request through the support channel. We handle these requests in the order received and will confirm receipt by return.
Policy questions are handled through the same support routes available to all account holders. There are no separate legal-department channels listed on this platform — use the routes below, include your account reference and describe the specific policy section your question relates to. This keeps response handling efficient and avoids back-and-forth.
Open the chat widget from your signed-in account screen. State that your query is a policy or legal matter so it is routed to the right team member. Include your account reference in the first message.
Send your policy question to the support email address published in the Help section of your account. Written email queries produce a documented thread — useful if the matter involves your transaction or data record.
The Help section in your signed-in account area lists published policy documents and common query routes. Check there first — many policy questions about account scope, Rocket payments or Bank Transfer logs are addressed directly in those pages.
Your account data is held securely and accessed only for the purposes we describe in this policy. We do not sell personal data to third parties. Session activity, wallet records and communication logs are retained for the period set by our internal retention schedule, after which they are removed from active systems. Requests to review or correct held data are handled through the published support route.
Session cookies keep your mobile access stable across page loads. You control cookie preferences through your browser; disabling certain cookies may affect account page behaviour. We do not use cookies to build advertising profiles outside this platform.
Your account is protected by login credentials you set. We prompt you to review security settings from the account screen if unusual activity is flagged. Never share your login details; we will never ask for your password through chat or email.
Account records — including Rocket and Bank Transfer transaction logs — are kept for the retention period required by our policy. After that period, records are removed from active storage. You can request a summary of held data at any time via support.
When we update this policy, we publish the revised version on this page. Continued use of your account after a policy update constitutes acceptance of the new terms. Check this page periodically if you want to stay current with any changes.
The questions below cover the policy topics account holders ask about most. If your question is not answered here, use the support contact route published in your account's Help section and reference the specific policy area.
Access and eligibility depend on your local law and whether your region is covered by our service. We do not make definitive legal declarations for any specific location. Check the eligibility notice shown at login and consider your own legal position before proceeding with an account.
Open the transaction history tab in your signed-in account. Every deposit and withdrawal — including those processed through Rocket or Bank Transfer — is logged there against your account wallet. If a record appears incorrect, contact support with your account reference and the transaction date.
Yes. Submit a written request through the support email route published in your account's Help section. Include your account reference. We will confirm receipt and respond with the account data summary we are able to provide under our retention policy.
Account records are retained for the period set by our internal policy schedule. After that retention period expires, the data is removed from active systems. You may request a summary of held data at any point during or after your active use by contacting support.
Each payment provider operates under its own terms and conditions, which apply alongside ours. We cover what we log on our side — your account wallet record. For disputes about a transfer at the provider level, their own process applies and we will assist where we can with our account-side record.
Go to account settings in your signed-in area and review the fields shown. Corrections to name or contact details that require identity verification will prompt you through the steps on that screen. For errors you cannot resolve through settings, submit a correction request via the support email route with your account reference.